Legal Notice

Ceyloessence

This website is operated by Ceyloessence.

Throughout the site, the terms “we”, “us”, and “our” refer to Ceyloessence. By visiting our website and/or purchasing products from us, you agree to be bound by our store policies, terms, and conditions.

Business Information

Business / Brand Name: Ceyloessence
Business Type: Online retail store
Products: Ceylon vanilla beans, tea, spices, and related natural products
Country of Operation: Sri Lanka
Company Name: CEYLOESSENCE LTD
Company Number: 19/2512
Registered Country: Sri Lanka

Contact Information

For any questions about our products, orders, payments, shipping, or store policies, customers may contact us using the details below:

Email: admin@ceyloessence.com / ceyloessence@gmail.com
WhatsApp: +94 71 55 93 500 / +94 77 55 93 500
Website: https://ceyloessence.com/

We aim to respond to customer inquiries as soon as possible.

Product Information

Ceyloessence makes every effort to display product information, descriptions, prices, images, weights, and availability as accurately as possible. However, slight variations may occur due to natural product differences, packaging, supplier availability, or display settings.

Our vanilla beans, tea, spices, and related products are natural products. Size, color, aroma, moisture level, and appearance may vary slightly from batch to batch.

International Orders

Ceyloessence may sell and ship products to international customers. Customers are responsible for checking whether the products they order are allowed to be imported into their country.

Any customs duties, import taxes, VAT, clearance fees, or other local charges are the responsibility of the customer unless clearly stated otherwise at checkout.

Limitation of Liability

Ceyloessence is not responsible for delays, additional charges, customs inspections, import restrictions, or delivery issues caused by customs authorities, postal services, courier services, banks, payment providers, or other third parties.

Policy Updates

Ceyloessence reserves the right to update, change, or replace any part of this Legal Notice at any time. Updates will be posted on this page.

Last updated: 05/06/2026